Returns & Exchanges

At MiStore.pk, we strive to ensure customer satisfaction by offering a hassle-free 7-day return policy for all our authentic Xiaomi electronics. If your product is defective or does not match the description, we are committed to facilitating a smooth exchange or refund process.

Return Process

• 1.
  Initiate a Request

  Contact our dedicated customer support team via phone or email within 7 days of delivery to report any issues with your device.

• 2.
  Inspection and Documentation

  Provide clear photographs or a short video of the product and its original packaging to verify the claim and condition of the item.

• 3.
  Secure Packaging

  Pack the item securely in its original box with all included accessories, manuals, and the warranty card to prevent damage during transit.

• 4.
  Quality Check and Resolution

  Once we receive the returned unit, our technical team will perform a quality check, after which we will process your exchange or refund within 3-5 business days.